Service Policy
Effective Date: August 1, 2026
WorkChest is a digital marketplace. All services facilitated through the Platform (freelance work, digital deliverables) are delivered electronically — there is no physical shipping involved.
Service Delivery
- Fixed-price services ("Gigs"): delivered digitally by the freelancer within the delivery timeframe stated on the service listing (e.g., "3 days," "7 days")
- Custom projects: delivery timelines are agreed between the employer and freelancer at the time of hiring, and may involve multiple milestones
Delivery Format
Deliverables are typically provided as files, links, access credentials, or completed work uploaded/shared through the Platform's messaging and order system, depending on the nature of the service.
Delays
If a freelancer anticipates a delay, they are expected to communicate this to the employer via the Platform's messaging system. Repeated undisclosed delays may be raised as a dispute.
Revisions
Revision terms (number of revisions included, if any) are set by the freelancer on each service listing or agreed within the project terms.
Contact Us
If you have any questions about this Service Policy, You can contact us:
- By email: [email protected]
- By visiting this page on our website: https://workchest.com/contact-us
