Privacy Policy

Effective Date: August 1, 2026

WorkChest ("we," "us," "our") operates the website workchest.com (the "Platform"), a freelance marketplace connecting employers and freelancers. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

  • Account information: name, email address, phone number, username, password (encrypted), profile photo, location (city/country)
  • Profile information: skills, portfolio items, work history, bio, social media links
  • Transaction information: project details, bids, service listings, order history, payment records (processed via our payment partner, GoPayFast — we do not store full card details on our servers)
  • Communications: messages exchanged between users on the Platform
  • Technical information: IP address, browser type, device information, cookies

How We Use Your Information

  • To provide and operate the marketplace (matching freelancers and employers, processing bids, facilitating payments)
  • To communicate with you (notifications, order updates, support)
  • To improve our services and troubleshoot issues
  • To prevent fraud and enforce our Terms & Conditions
  • To comply with legal obligations

How We Share Your Information

  • With other users as necessary for the marketplace to function (e.g., your public profile, service listings, bid details)
  • With our payment processor (GoPayFast) to process transactions
  • With service providers who help us operate the Platform (hosting, email delivery)
  • When required by law or to protect our rights

Data Security

We use industry-standard measures (encrypted password storage, secure connections) to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may access, update, or request deletion of your account information at any time via your profile settings, or by contacting us as described below.

Cookies

We use cookies to keep you logged in, remember preferences, and understand how the Platform is used.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes constitutes acceptance.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: