Shopify Store Manager
Service Description
I am Saeed Hassan with 5 years of experience in Shopify management including product listing, order processing, and customer support. Having worked as a Shopify VA for many good stores in the past has equipped me with the appropriate skills and attitude to take on challenges head-on, work in various roles and welcome new things with no fear of the unknown. What can I do for you:
✅Finding top-trending and winning products through my own methods or specified by you
✅Finding winning products for Google Shopping
✅Using spy tools such as Adspy, viral-vault etc.
✅Adding Products through Oberlo/Dropified or manually
✅Removing Chinese text, logos, and watermarks from images with the help of Photoshop
✅Write compelling and attractive titles for products
✅Writing/Copywriting Search Engine Optimized Product Descriptions
✅Setting up variants, tags, collections, prices etc.
✅Importing reviews through CSV or other Shopify apps
✅Order processing/fulfilment through Oberlo/Dropified/CSV/Mass Fulfil or manually
✅Searching for alternate suppliers on Aliexpress/eBay/Amazon if the supplier goes out of stock or offers expensive prices
✅Coordinating with suppliers regarding disputes and damaged items
✅Placing disputes with suppliers if product delivery failed or received in a damaged condition
✅Coordinate with suppliers regarding refund and exchange
✅Handling customer tickets through Zendesk, Freshdesk, and Live Chat
✅Reaching customers in a very professional and persuasive manner
✅Responding to customers regarding order queries/refunds/cancellations/address issues etc.
✅Providing unsatisfied customers with coupons, replacements, and special offers
✅Responding to customer’s disputes on payment gateways
✅Experienced in Microsoft Excel
✅Well-Experienced in Photoshop
✅Fluent in English Language
✅Attention to every little detail
Technology Used
Apps I am experienced with:
✅Trello
✅Slack
✅Oberlo
✅Dropified
✅Google Sheets
✅CJ Dropshipping
✅Canva
✅BeFunky
✅Gorgias
✅Zendesk
✅Freshdesk
✅Adobe Photoshop
✅Adobe Premier Pro
Why me:
✅24/7 availability
✅Stick to deadlines
✅Always reliable
✅Always proactive
✅Take care of client's business as my own
✅Eager to lear
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