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Service Description
You can make outbound calls to leads or clients from your desktop or mobile app.
You can also receive inbound calls if you have your number set up inside GoHighLevel.
2. What you need to set it up
A Twilio account (GoHighLevel uses Twilio for call & SMS handling).
A phone number purchased either inside GoHighLevel (through Twilio integration) or directly from Twilio.
Call forwarding rules if you want calls to ring your personal phone.
3. Calling options
Click-to-call: From a contact record, click the phone icon to start a call.
Power Dialer: For sales teams to quickly go through lead lists.
Call tracking & recording: Calls can be recorded and tracked for quality control.
Technology Used
You can make outbound calls to leads or clients from your desktop or mobile app.
You can also receive inbound calls if you have your number set up inside GoHighLevel.
2. What you need to set it up
A Twilio account (GoHighLevel uses Twilio for call & SMS handling).
A phone number purchased either inside GoHighLevel (through Twilio integration) or directly from Twilio.
Call forwarding rules if you want calls to ring your personal phone.
3. Calling options
Click-to-call: From a contact record, click the phone icon to start a call.
Power Dialer: For sales teams to quickly go through lead lists.
Call tracking & recording: Calls can be recorded and tracked for quality control.



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