SOCIAL MEDIA MANAGER EXPERT
Service Description
Ready to take your brand into the 21st Century? In my role as a Social Media Manager, I plan and implement highly innovative strategies to engage your audience effectively.
What I Offer:
Strategic Planning:
Creation of custom social media plans that suit your business goals
By undertaking comprehensive market research and analysis of competition to draw insights on trends and opportunities
Writing eye-catching captions and posts catered to your audience.
Platform Management:
Maintenance of your social profiles across all popular platforms (Facebook, Twitter, Instagram and more) on a consistent basis every day
Technology Used
Paid Advertising:
Facebook Ads Manager: Essential for managing and optimizing Facebook and Instagram ad campaigns.
Google Ads: Manages and optimizes paid search and display advertising, integrating with social media efforts.
Content Creation and Design:
Canva: User-friendly graphic design tool for creating stunning social media graphics, posts, and stories.
Adobe Spark: Easy-to-use tool for creating social graphics, web pages, and short videos.
Piktochart: Ideal for designing infographics, presentations, and other visual content.
Frequently Asked Questions
Q: What social media platforms should my business be on?**
A: The best platforms for your business depend on your target audience and industry. Common platforms include Facebook, Instagram, Twitter, LinkedIn, Pinterest, and TikTok. We will assess your needs and recommend the most effective platforms.
Q: How often should I post on social media?
A: Posting frequency varies by platform and audience. Generally, we recommend posting 1-2 times per day on platforms like Instagram and Facebook, and 3-5 times per day on Twitter. We will develop a tailored posting schedule for your business.
Q: How long does it take to see results from social media marketing?
A: Social media marketing is a long-term strategy. You may start seeing engagement improvements within a few weeks, but substantial growth in followers, leads, and sales typically takes 3-6 months.
Services and Strategy
Q: What services do you offer?
A: We offer a comprehensive range of services including social media strategy development, content creation, scheduling and publishing, community management, paid advertising, analytics and reporting, and influencer collaboration.
Q: How do you develop a social media strategy?
A: We start by understanding your business goals, target audience, and competitors. We then conduct market research and develop a tailored strategy that includes content planning, posting schedules, engagement tactics, and performance metrics.
Q: Can you create content for my business?
A: Yes, we provide content creation services including graphics, videos, blog posts, and more. We ensure all content aligns with your brand’s voice and goals.
Engagement and Community Management
Q: How do you handle customer inquiries and comments?
A: We actively monitor your social media accounts to respond to comments and messages promptly. We handle inquiries professionally and escalate any issues to you as needed.
Q: How do you manage negative comments or reviews?
A: We address negative comments and reviews with a calm and professional approach. We aim to resolve issues publicly when possible, showing your commitment to customer satisfaction.
