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Service Description

Services I Offer

Data Entry & Management

Accurate and fast entry of data into spreadsheets, CRMs, or databases

Organizing and maintaining digital records

Updating and verifying customer, product, or business information

Virtual Assistant Support

Managing emails and responding to customer inquiries

Scheduling appointments and managing calendars

Organizing tasks and providing administrative support

Customer Service Support

Handling customer queries via email, chat, or social media

Providing timely solutions and follow-ups

Maintaining a professional and friendly communication style

Document & Microsoft Office Work

Creating, formatting, and editing documents in Microsoft Word or Google Docs

Preparing reports, presentations, or spreadsheets in Excel/Google Sheets

Data cleaning and formatting for professional use

Online Research & Data Collection

Collecting market or business information from online sources

Compiling lists, leads, or other structured data

Presenting findings in clear and organized formats

Technology Used

Microsoft Office Suite: Word, Excel, Outlook for document creation, reporting, and email management.

Google Workspace: Docs, Sheets, Forms, Gmail, Calendar for collaborative work.

CRM Platforms: HubSpot, Zoho, Salesforce (for customer data management and inquiries).

Communication Tools: Zoom, Slack, Microsoft Teams, WhatsApp for instant messaging and meetings.

Project Management Tools: Trello, Asana, Monday.com for task tracking and scheduling.

Data Entry Tools: Airtable, Google Forms, Excel Macros for efficient and accurate data handling.

Frequently Asked Questions

Q1: What kind of tasks can you handle as a Virtual Assistant?
A: I handle data entry, customer service, email management, scheduling, online research, document preparation, and other administrative tasks.

Q2: What is your turnaround time for data entry tasks?
A: Depending on the volume, I ensure accurate work with a fast turnaround. Small tasks can be completed within hours; larger projects within agreed deadlines.

Q3: How do you ensure data accuracy?
A: I double-check entries, use validation tools, and maintain organized spreadsheets to minimize errors.

Q4: Can you handle confidential information?
A: Yes, I treat all client information with strict confidentiality and professionalism.

Q5: What tools do you use for communication and reporting?
A: Zoom, Slack, WhatsApp, Microsoft Teams, Gmail, and weekly or daily reports in Excel/Google Sheets.