Salesforce Consultant
Service Description
Designed, set up, and maintained Salesforce standard objects, custom objects, and junction objects
Created and updated users, reports, and dashboards to track pipeline stages for management visibility while integrating Appex applications with Salesforce accounts, such as Conga Merge and Outlook
Conducted user and administration training sessions to help clients utilize Salesforce and respective programs
Developed reports, dashboards, and processes to continuously monitor data quality and integrity
Managed the database for the team’s regions and performed basic administration, de-duping, and cleanup procedures
Managed ongoing support requests and the administrative needs of users
Monitored teams’ adoption rates and responded as needed, providing them with training sessions, communication, and documentation
Earned a bachelor’s degree in computer science from Fuuast
I appreciate the opportunity to bring my passion and problem-solving abilities to Charter Sales, as well as the chance to make a difference in how you do business
Frequently Asked Questions
What is Salesforce?
Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
What is the use of Salesforce?
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
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