Ahmed

Served as Support Engineer and SME for Microsoft Office 365 for 3 years. Specialised in handling Escalation calls for Exchange Online, Office Message Encryption, SharePoint Online, Office suit installation, activation and diagnosis. The key areas of my expertise are Exchange Online, Exchange On-premises integration, Migration to Office 365, User provisioning, Mailbox provisioning, Outlook for Office 365 and AzureAD Connect. I have been supporting Microsoft projects like support projects for Office 365 tenants, Migration projects from GSuite and Exchange On-Premises server to Office 365